Privacy Policy

Last updated: 20 July 2026

This policy explains how Penrose Japan Ltd collects, uses, and protects personal data when you use this website or contact us. It is written to meet our obligations under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Who we are (the controller)

The data controller is Penrose Japan Ltd, a company registered in England and Wales (Company No. 14875423), registered office 86-90 Paul Street, London EC2A 4NE, United Kingdom. For any privacy question or to exercise your rights, contact us at info@penrose-japan.co.uk.

What we collect

We collect only what you give us and the minimal technical data our hosting produces:

Why we use it, and our lawful basis

Who we share it with

We do not sell your data. We share it only with service providers who process it on our behalf, under contract and on our instructions:

Some of these providers may store or process data outside the UK. Where that happens, the transfer is protected by appropriate safeguards, such as the UK’s International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

How long we keep it

We keep subscription data until you unsubscribe, after which we remove you from the list. We keep enquiry and client data for as long as we need it to handle the relationship, plus any period required by law (for example, tax and accounting records). Server logs are kept only for the short period our hosting provider retains them.

Your rights

Under UK data protection law you have the right to access, rectify, or erase your data; to restrict or object to our processing; to data portability; and to withdraw consent at any time. To exercise any of these, email info@penrose-japan.co.uk. If you are unhappy with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

This website uses only strictly necessary cookies. If you sign in to the client portal or the admin area, our authentication provider (Supabase) sets session cookies that keep you signed in. The public pages set no analytics, advertising, or tracking cookies, and we do not use third-party analytics.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.